At yooxon, we stand behind the quality of our products and your satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help.

100% Money-Back Guarantee

We offer a 100% refund on all products purchased directly from yooxon under the requirements below:
– If you never received your item after 30-45days have passed since ordered.
– If you received a different item than the one you ordered.

Item Replacement

We offer a 100% free item replacement on all products purchased directly from yooxon under the requirements below:
– If you received a partially or fully damaged item.
– If your item doesn’t work somehow or malfunctioning.

If you are not satisfied with your item in any way, please email us as soon as possible at contact@yooxon.com with your order number and the reason why you are not satisfied. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don’t hesitate to contact us at contact@yooxon.com.